Returns/Exchanges

Unopened items may be returned within 14 days of purchase for a refund of the purchase price or a credit of the purchase price towards an exchange. All returns are subject to a 25% restocking fee. Please note that shipping charges are not refundable. Please be able to provide proof of purchse either with an e-mail confirmation or packing slip showing product and date of purchase.

If Customer refuses an ordered shipment, then Customer shall be financially responsible for all shipping, packing, handling, and all other fees and charges associated with the order.

Opened defective items may be returned within 14 days of purchase for a replacement or a refund of the purchase price.  If you need to replace a product, you must contact us first before returning the defective item. Contact us at 541-523-6700 M-F 8am – 5pm PST or email us at [email protected] to set up a replacement or return.

Shipping charges are nonrefundable, except in the event of a packing error.

Customers returning items can expect to be refunded in the method in which they paid within 7-10 business days of our receipt of their return.

If you have ordered the wrong product, you can exchange the product as long as it is unopened. All returns are subject to a 25% restocking fee. If the box has been damaged, opened or any seals broken we are not able to accept this product for an exchange. All returns are processed, credited, or reshipped within 5-10 business days of the products arriving back to us. 

Only products purchased from us can be returned for an exchange and unopened products must be in sellable condition. Please make sure to contact us at 541-523-6700 before returning any items.

If you have received an incorrect item(s), please email [email protected] or call 541-523-6700, so we may correct the error right away.

Due to the nature of our custom film application service, there are no returns or exchanges available on applications. If you are unhappy with your product, please contact [email protected]


Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/hydrodip/public_html/wp-includes/functions.php on line 5373