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Shipping Policy

Processing Time: Standard processing time for completion of jobs is 4 weeks. The nature of custom work at times requires less or more than 4 weeks to complete projects. (Expedite Service is available - see below). Please refrain from inquiries relating to project status before this time period. We contact customers the day their project is complete to collect credit card payment before shipping product. If pre-payment has been made, we will inform customers of completion when product ships.

Shopping Cart Orders: Orders arriving before noon mountain time often will ship same day. Orders arriving after noon generally ship the following day. Expedite shipping options are handled on a per case basis. Let us know what you need. We're happy to work with you. For shipments to Canada, Alaska, and Hawaii please contact us for a shipping estimate. All hazmat chemicals ship via ground services. Orders with film only can ship USPS 3 day priority mail.

 

Expedite Service: It is very rare that product can be turned in less than 1 week due to cure times relating to paint and our process. Requests for product short of our standard 4 weeks are subject to fees that will be determined on a per case basis.

 

Customer Care Center
1129 East Pine Street Ste. 101
Meridian, Idaho USA 83642
sales@hydro-dip.com